Eksis: Jurnal Riset Ekonomi dan Bisnis
Vol. 15 No. 2 (2020)

Service Quality In Increasing Participation Of Co-Operative Members

Yunita Silintowe (Universitas Kristen Satya Wacana)
Yusepaldo Pasharibu (Universitas Kristen Satya Wacana)



Article Info

Publish Date
09 Feb 2021

Abstract

Member participation is a significant element in spurring activity and for maintaining a unifying bond in a co-operative. This study explores service quality's effect on member participation in the primary employee co-operative (primkopkar) Manunggal. This type of research is explanatory with a quantitative approach. The population in this study were members of the Manunggal co-operative, and the sample in this study was 98 people. The data analysis tool used Structural Equation Modeling (SEM), which was processed with the Linear Structural Relationship (LISREL) statistical program. The results showed that service quality had a significant effect on increasing the participation of co-operative members.

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Journal Info

Abbrev

001

Publisher

Subject

Economics, Econometrics & Finance

Description

EKSIS: Jurnal Riset Ekonomi dan Bisnis merupakan kumpulan artikel tentang kajian ilmu ekonomi dan Penelitian dalam bidang Bisnis, Manajemen serta Akuntansi. Jurnal ini di terbitkan dalam rangka berperanserta dan memberikan sumbangan pemikiran dunia pendidikan tinggi dalam mendorong pembangunan ...