Jurnal Teknologi Komputer dan Sistem Informasi
Vol 3, No 3 (2020): JTKSI

Application of Customer Relationship Management Method On E-Commerce (Case Study : PT Beesge Andalas Perkasa)

Doni Eko Hendro Pramono (Universitas Mitra Indonesia)
Fathurrahman Kurniawan Ikhsan (Program Studi Sistem Informasi, UMITRA Lampung)



Article Info

Publish Date
24 Sep 2020

Abstract

The data processing process related to sales data and the availability of goods currently running still uses conventional recording, namely the absence of a system that can process data automatically to speed up the Customer Relations Management processing process. (CRM) is a method used to simplify the process of communication between consumers and companies in order to create a sense of comfort in consumers towards the company. One proof of the need for a system desired by the owner of PT Beesge Andalas Perkasa is wanting a system that helps promote and introduce his business and also increase sales without even having to cost a lot in the advertising process. The purpose of this study is to help improve the strategy and loyalty of customers and increase the sales power of PT Beesge Andalas Perkasa

Copyrights © 2020






Journal Info

Abbrev

jtksi

Publisher

Subject

Computer Science & IT

Description

The journal JTKSI is a peer-reviewed, scientific journal published by STMIK Pringsewu Lampung. Receives articles in technology information and this Journal publishes research articles, literature review articles, case reports and concept or policy articles, in all areas such as, Geographical ...