Interaction of IT investment mandates and mobile savvy affecting mobile office performance in corporates: Focusing on the moderating effects of IT savvy

Moon Junghoon (Seoul National University)
Yoo Sunggoo (Seoul National University)
Lee Jongtae (Seoul Women's University)

International Journal of Electrical and Computer Engineering
Vol 11, No 3: June 2021

This study investigates the effect of IT investment portfolios on the performance of mobile business services, as well as the moderating role of IT savvy. This study pulls the concept of IT investment mandates into the conceptual research framework of mobile investment. A survey for the IT specialists working at 123 enterprise-level companies was conducted and hierarchical regression analysis was adopted. Our results show that IT investment and organizational IT capabilities influence the performance of the mobile office and that IT savvy plays as a moderator in the relationship between investment mandates and mobile office performance. This research also may indicate that transactional assets are most helpful factors for a change by the adoption of mobile technology. This study is a rare research paper to explain the impact of IT investment portfolios on the mobile office performance in an academic methodology.