MBR (Management and Business Review)
Vol 5 No 1 (2021): Juni

Analisis kinerja berbasis Balanced Scorecard pada koperasi simpan pinjam

Farida Ainun Nikmah (Prodi Pendidikan Ekonomi, Fakultas Ekonomika dan Bisnis, Universitas Negeri Surabaya, Indonesia)
Retno Mustika Dewi (Prodi Pendidikan Ekonomi, Fakultas Ekonomika dan Bisnis, Universitas Negeri Surabaya, Indonesia)



Article Info

Publish Date
08 Jun 2021

Abstract

This study aims to assess the performance of the Koperasi Pasar (Koppas) Wanita in Jatiprahu Village using the Balanced Scorecard method. This is a quantitative descriptive study, data collected through documentation, interviews and questionnaires from 158 samples. The results of the analysis obtained that three of the four research variable perspectives had bad results, the financial perspective, internal business, as well as growth and learning have decreased assessment results compared to the previous year. While the customer perspective variable has a good assessment result, increased compared to the previous year’s assessment. The overall performance Koperasi Pasar Wanita Kartini is satisfactory. The management and supervisor of the cooperative need to improve the existing performance system, so that in the future performance of the cooperative will be better.

Copyrights © 2021






Journal Info

Abbrev

mbr

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

MBR (Management and Business Review) covers in detail a large variety of topics in management and business. The journal aims to disseminate knowledge derived from the results of empirical research on organizations, people, systems, and events in the field of management and business. The journal ...