JTIM : Jurnal Teknologi Informasi dan Multimedia
Vol 3 No 2 (2021): August

Penilaian Standar Mutu Pada Aplikasi Parkir Universitas Muhammadiyah Gresik Dengan ISO 9241-11 Dan Fishbone Analisis

Muhammad Iqbal Waliyuddiin (Universitas Muhammadiyah Gresik)
Yudha Arya Prasaja (Universitas Muhammadiyah Gresik)
Farid Sukmana (Universitas Muhammadiyah Gresik)
Adryan Firdaus (Universitas Muhammadiyah Gresik)



Article Info

Publish Date
23 Aug 2021

Abstract

The parking application service at the University of Muhammadiyah Gresik is an update from the previous system. Of course, this application requires a system that is practical, efficient, and also has good data storage security. One of the references that can be used that these things have been fulfilled in this application is an analysis using ISO 9241-11. The purpose of this study was to analyze the application of UMG parking for the feasibility of ISO 9241-11. Analytical research methods used include determining clauses, checklists, Likert scales, maturity levels, and fishbone diagrams. Clause, checklist use for getting assessment based on the park system, then from that result will be used to get the qualification of this system with liket scale in each clause of this standard, and assessment of all clause with likert scale , the result of level quality assurance of this system will be found. Next the using fishbone diagram can analyze to get the root cause of clause dan quality assurance in ISO 9241-11. Because that , with this study we can know the qualification and the root cause of park system. And the analysis using that tool, this system still not suitable to use ISO 9241-11. The parent of root cause is in efficiency clause in organitation like less costing and planning.

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Journal Info

Abbrev

jtim

Publisher

Subject

Computer Science & IT

Description

Cakupan dan ruang lingkup JTIM terdiri dari Databases System, Data Mining/Web Mining, Datawarehouse, Artificial Integelence, Business Integelence, Cloud & Grid Computing, Decision Support System, Human Computer & Interaction, Mobile Computing & Application, E-System, Machine Learning, Deep Learning, ...