Jurnal Mantik
Vol. 5 No. 2 (2021): Augustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

The Effect of Technology of Acceptance Model on the Gojek 4.0 Application on Repurchase Intention

Ditha Damayanti (Universitas Pelita Harapan)



Article Info

Publish Date
01 Aug 2021

Abstract

One of the technologies that is being widely developed in Indonesia is online applications. The presence of online applications has an impact on people's daily activities. Gojek is one of the largest technology platforms serving millions of users in Southeast Asia. Referring to the theory of technology acceptance model (TAM), and this study examines other antecedents: perceived enjoyment, perceived innovativeness, perceived risk, perceived easy of use, and perceived usefulness as predictors of satisfaction. Furthermore, the role of satisfaction in increasing the intention of repurchase, and reducing price sensitivity. Eight hypotheses were analyzed with structural equations of modeling approaches, using 349 respondents collected by purposive sampling. The results show that unless perceived easy of use and perceived innovativeness, all antecedents can drive satisfaction. Furthermore, satisfaction affects direct, and indirect price sensitivity through repurchase intention.

Copyrights © 2021






Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...