JEM: JURNAL EKONOMI DAN MANAJEMEN
Vol 3 No 1 (2017): JEM JURNAL EKONOMI DAN MANAJEMEN

PENGARUH PROGRAM PELATIHAN DAN PENGEMBANGAN KARIR PEGAWAI TERHADAP KUALITAS LAYANAN

Arka'a Ahmad Agin (STIE IBEK Pangkalpinang)

Article Info

Publish Date
03 Apr 2018

Abstract

Purpose of this study is to analyze the effect of employee training programs, career development on service quality PT Bumi Bangka Belitung Sejahtera. The population in this research are employees of PT Bumi Bangka Belitung Sejahtera who have attended training or development program or both. The results showed that simultaneously employee training and career development have a significant effect on service quality. While the partial training of employees has no significant effect on service quality. While career development has a significant effect on service quality. Career development variable has a dominant influence on service quality at PT Bumi Bangka Belitung Sejahtera

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Journal Info
JEM: JURNAL EKONOMI DAN MANAJEMEN
Website

Abbrev

jem

Publisher

STIE Pertiba Pangkalpinang

Subject

Economics, Econometrics & Finance Social Sciences Other

Description

JEM: Jurnal Ekonomi dan Manajemen presents up-to-date information on literature review and research of Economic and Management science subject, which includes: finance; marketing; information systems; banking; tax, organization studies; human resource management; production management; management ...