PRAJA: Jurnal Ilmiah Pemerintahan
Vol 9 No 3 (2021): Edisi Oktober

TATA KELOLA PEMERINTAHAN DESA BINA BARU BERBASIS E-GOVERNMENT DALAM MENINGKATKAN PELAYANAN PUBLIK DI ERA INDUSTRI 4.0

Sartika Amiruddin (Universitas Muhammadiyah Sidenreng Rappang)
Herman Dema (Universitas Muhammadiyah Sidenreng Rappang)
Haeruddin Syarifuddin (Universitas Muhammadiyah Sidenreng Rappang)



Article Info

Publish Date
03 Nov 2021

Abstract

This study aims to determine the governance of Bina Baru Village, Kulo District, based on E-Government in improving public services in the Industrial Era 4.0 and to find out the inhibiting factors for E-Government-based public services in the Industrial Era 4.0 in Bina Baru Village, Kulo District, Sidenreng Rappang Regency. . The research population was 329 people/person and the sample was 49 people/person. The sampling technique used is purposive sampling. This type of research is descriptive quantitative. The data collection techniques used are observation, library research, questionnaires or questionnaires and documentation. The data analysis technique is in the form of descriptive statistics. The results showed that 66% of E-Government-based governance was "good", in terms of developing a reliable service system 69% good, managing government work processes 70% good, utilizing information technology optimally 62% good, developing human resource capacity 64% good. Public service 67% "good", in terms of the availability of good infrastructure 71% good, responsible to every consumer from beginning to end 66% good, able to serve quickly 58% not good, able to serve properly 66% good, able communicates 76% well. Factors that hinder public services are awareness 64% influential, 65% influential rules, 60% less influential organization, income 63% influential, 62% influential officer skills, 86% very influential facility factor.

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Journal Info

Abbrev

praja

Publisher

Subject

Social Sciences

Description

Jurnal Ilmiah PRAJA, publish by Program Studi Ilmu Pemerintahan FISIP Universitas Muhammadiyah Sidenreng Rappang, for information and communication resources for academics, and observers of Governance Sciences, Social Sciences, Political Sciences, Methodology of Social Sciences and Social Work. The ...