Jurnal Ekonomi Pembangunan
Vol. 9 No. 1 (2011): Jurnal Ekonomi Pembangunan

KEPUASAN PELAYANAN PUBLIK DI KECAMATAN KEDUNGKANDANG KOTA MALANG

Aisyah Anggita Rosmitha (Pascasarjana Universitas Muhammadiyah Malang)



Article Info

Publish Date
18 Oct 2016

Abstract

The research purpose is to find out about people satisfaction level to public service at Kedungkandang sub-district Malang city.   Analysis technique used in this research is tabulation analysis and public satisfaction Index  or analysis of all research data result. For the ten indicators in tabulation equation analysis, there found nine indicator stated that public satisfaction is quite enough, while one indicator stated that public satisfaction of public service is very satisfied. While for public satisfaction Index  analysis, there found overall index value found index number 66.12, so that public satisfaction in Kedungkandang sub-district  viewed from all indicators in public service stated quite satisfied but close to satisfaction index less satisfied because of convection result of public satisfaction Index value.

Copyrights © 2011






Journal Info

Abbrev

jep

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ekonomi pembangunan published by Pusat Pengkajian Ekonomi dan Kebijakan Publik (PPEKP), Faculty of Economics and Business, University of Muhammadiyah Malang. This journal is used as a source of information about scientific works in the field of development economics for every academician, ...