Jurnal Abdimas Pariwisata
Vol. 1 No. 1 (2020): Jurnal Abdimas Pariwisata

Meningkatkan Kompentensi Pengelola Wisata Desa melalui Penyuluhan Pelayanan Prima

Hary Hermawan (Sekolah Tinggi Pariwisata AMPTA,Yogyakarta, Indonesia)



Article Info

Publish Date
21 May 2021

Abstract

Increasing Competency of Village Tourism Managers through Counseling Prime Services. Customer satisfaction is the key to winning business competition today, including the tourism business. But in the field, there are still many tourism people who still ignore this at this time. A phenomenon that is often encountered is cheating in business, attracting prices too high to achieve big profits in a short time. Therefore, it is very important to do counselling on how to manage good tourism services with a 5-dimensional approach to excellent service, especially for prospective tourism destinations that will develop. To find out the effectiveness of this program, a descriptive analysis has been carried out. The test results indicate there is an understanding of participants about excellent service after counselling.

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Journal Info

Abbrev

JAP

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences Other

Description

Jurnal Abdimas Pariwisata published twice a year on January and July by Sekolah Tinggi Pariwisata AMPTA Yogyakarta, Indonesia. The publication of this journal is a community service in the field of tourism studies. The scope of these areas includes tourism planning, tourism management, community ...