JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Vol 1, No 4 (2013): Jurnal EMBA, HAL 2143 - 2263

ANALYZING THE CONSUMER PERCEPTION OF FAST-FOOD IN MANADO (CASE STUDY: KFC and McDonald’s)

Rehiara, Yohanis R. (Unknown)



Article Info

Publish Date
19 Dec 2013

Abstract

In Manado there is a lot of habits with all ages are interested to enjoying their time at the Fast-Food for example, a students, college students and others. With a great atmosphere of people in Manado about the Fast-Food, many fast-food also supported by a live band, a gathering of communities, watching football match together and many activities that is a lot to do. This research aims to examine the consumer perception of KFC and McDonald’s in Manado. This research explored the characteristics of consumers perception contribute to selected Fast Food in Manado (KFC and McDonald’s). With the 100 respondents are contributed and the Correspondence Analysis and Perceptual Mapping method is used in this research. The key findings regarding the physical characteristics showed the top three considerations included: Price, Quality and Value. In this case, people in Manado have a different perception toward Fast Food variant of KFC and McDonald’s. In addition the demographics of age and gender to have more exploration in details about the customer preferred Fast Food. Keywords: consumer perception, perceived price, perceived quality, perceived value.

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Journal Info

Abbrev

emba

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal EMBA merupakan terbitan berkala sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan dibidang ekonomi. Diterbitkan oleh Fakultas Ekonomi dan Bisnis Univeristas Sam Ratulangi Manado. Jurnal ini diterbitkan 4 kali setahun, sejak tahun 2012. Setiap artikel direview oleh ...