Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Vol. 4 No. 2 (2021): FairValue : Jurnal Ilmiah Akuntansi dan Keuangan

PENGARUH KEMAMPUAN KERJA PEGAWAI DAN KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT PADA SEKRETARIAT KECAMATAN SUSOH KABUPATEN ACEH BARAT DAYA

Qibtiah, Faras Mariatul (Unknown)
Ertika, Yenny (Unknown)



Article Info

Publish Date
25 Sep 2021

Abstract

Public service by the State Civil Apparatus (ASN) has now become a strategic issue, because the level of performance quality in public services will determine whether or not service to the community is good. This research was approached with quantitative descriptive data. This study aims to determine and explain the effect of employee work ability and quality of public services on community satisfaction at the Secretariat of Susoh District, Southwest Aceh Regency. The research variables are work ability (X1), service quality (X2) and community satisfaction (Y). The research method used is a quantitative method with associative type which explains the relationship between the independent variable and the dependent variable. The results of distributing questionnaires with the community who came to the Camat Office to take care of their interests, most of them gave positive answers both in terms of service.

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Journal Info

Abbrev

fairvalue

Publisher

Subject

Economics, Econometrics & Finance

Description

The Aim of this Fair Value : jurnal Ilmiah Akuntansi dan Keuangan is the media for scientific studies resulting from research, thoughts and critical-analysis studies on accounting, financial, Cooperative and SMEs issues in Indonesia and southeast asia especially and also in the world. The intended ...