STRING (Satuan Tulisan Riset dan Inovasi Teknologi)
Vol 6, No 2 (2021)

Evaluasi Usability dan Perbaikan Antarmuka pada Laman Utama kominfo.go.id

Santika Sari (Universitas Pembangunan Nasional Veteran Jakarta)
Amelia Rizky Ramadhan (Universitas Pembangunan Nasional Veteran Jakarta)



Article Info

Publish Date
05 Dec 2021

Abstract

As the vanguard of information delivery, the Ministry of Communication and Information Technology of the Republic of Indonesia has a main Web Page with a prominent role. However, it turns out that there are still many people who complain about the difficulty in operating some features on the Ministry of Communication and Information Technology's Web Page (kominfo.go.id) and about the mismatches between the features and psychological and ergonomic factors. These are the usability problems found on the kominfo.go.id page. Some parameters that can be used as benchmarks in measuring web usability criteria are comprised of Learnability, Efficiency, Memorability, Errors, and Satisfaction. The settlement method that will be used is the usability testing to be carried out by observing the users, the data of which are taken and then analyzed to produce the results to be used as a reference for improvement suggestions. Improvement suggestions are realized by redesigning the interface of the kominfo.go.id web page using several methods in designing the web page interface, one of which is a Human-Centered Design method.  The usability level of the kominfo.go.id web page is quite far from the tolerance limit. It should be at least 75% efficiency level, but kominfo.go.id only gets 18% efficiency level. Therefore, it is necessary to hold the improvement of the user interface

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Journal Info

Abbrev

STRING

Publisher

Subject

Computer Science & IT Mathematics

Description

STRING (Satuan Tulisan Riset dan Inovasi Teknologi) focuses on the publication of the results of scientific research related to the science and technology. STRING publishes scholarly articles in Science and Technology Focus and Scope Covering: 1. Computing and Informatics 2. Industrial Engineering ...