JBMR: Journal of Business and Management Review
Vol. 2 No. 11 (2021): (Issue-November)

Combination Of Character Change And Utilization Of Social Media As A New Strategy To Maintain SMEs Resilience During The Covid-19 Pandemic

Saiful Aminudin Alkusuma Putra (Department of Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia)
Heri Pratikto (Department of Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia)
Agung Winarno (Department of Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia)



Article Info

Publish Date
28 Nov 2021

Abstract

This research was motivated by the emergence of the COVID-19 pandemic which spread throughout the world and resulted in a crisis until SMEs went bankrupt. This study aims to investigate how SMEs can face crises and the strategies they have devised to keep their businesses afloat, to prepare SMEs for future crises. The population was SMEs who are members of the Institute for Modern Creative Industries. The sampling technique used a purposive sampling technique with 6 sources. This research is a type of qualitative research with a case study approach. The type of case study used is a collective or multiple case study. This study uses primary data. Data collection techniques used in this study were interviews and observation. The data analysis technique used is a spiral model technique and is assisted by using Nvivo Software 12 for the result of this study, so that SMEs can survive, an entrepreneur must have adaptive and optimistic character because optimism is an inherent trait of all business actors. The strategies used for the survival and resilience of SMEs in times of crisis are advertising and promotion through social media, doing word of mouth, giving attractive discounts, diversifying products, efficiencies such as reducing employee work time, reducing product variety and reducing inventory.

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Journal Info

Abbrev

jbmr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Business and Management Review applies theory developed from business research to actual business situations. Recognizing the intricate relationships between the many areas of business activity, JBMR examines a wide variety of business decisions, processes and activities within the actual ...