JAM : Jurnal Aplikasi Manajemen
Vol 9, No 1 (2011)

Governing and Managing Public Service (A Case Study of Measuring Economic, Social and Environmental Implications of PDAM in the Malang City)

Andy Fefta Wijaya (Brawijaya University)

Article Info

Publish Date
09 May 2012

Abstract

Managing public water supply service delivery is a critical agenda. This research found that ineffective and inefficient governing systems of PDAM bring the economic, social and environmental implications. Particularly, the poor water users at the end of the water service delivery system get the more disadvantage consequences. Reforming governance and management of PDAM and implementing social and environmental friendly of performance measurement system is an alternative to increase the performance.Keywords: Public Management, Public Service, Governance, Accountability, Water Supply Service Delivery

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Journal Info
JAM : Jurnal Aplikasi Manajemen
Website

Abbrev

jam

Publisher

Universitas Brawijaya

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...