Journal of Economics and Business Letters
Vol. 1 No. 4 (2021): December

Analysis of factors affecting the acceptance or use of e-wallet in Jakarta

Indry Aristianto Pradipta (Bina Nusantara University)
Meisy Tresia (Bina Nusantara University)



Article Info

Publish Date
23 Dec 2021

Abstract

Technology is developing rapidly and has a big impact in all aspects of the world. One of them is financial technology (fintech). Fintech e-wallet allows us to make payments using only mobile phones. Indonesia is one of the fastest digitizing countries that has started to take advantage of this new technology. However, the penetration rate still tends to be low. Fintech in Indonesia is still growing and competing with several fintechs that continue to emerge. The purpose of this study was to determine the factors that influence the acceptance or use of e-wallet. Methods of data collection using a questionnaire distributed to 200 respondents who have made payments using e-wallet and are domiciled in Jakarta. The analytical method used is structural equation modeling (SEM). The results showed that perceived usefulness and perceived ease of use had a positive and significant impact on attitudes toward using, and perceived usefulness and attitudes toward using had a positive and significant impact on behavioral intention to use.

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Journal Info

Abbrev

JEBL

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JEBL: Journal of Economics and Business Letters is an open access, six-annually peer-reviewed international journal published by PRIVIETLAB. It provides an avenue to academicians, researchers, managers and others to publish their research work that contributes to the knowledge and theory of ...