Jurnal Kebijakan dan Pelayanan Publik
Vol 7, No 3 (2021): DESEMBER

EFEKTIVITAS PELAYANAN PERIZINAN BERBASIS TEKNOLOGI TENTANG PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN TULANG BAWANG

Agustuti Handayani (Bandar Lampung University)
Tara Larasati (Unknown)



Article Info

Publish Date
30 Dec 2021

Abstract

This study mainly wants to examine (1) How Effectiveness of Technology- Based Licensing Services is About Licensing Services in Tulang Bawang Regency, (2) What aspects support and hinder the Effectiveness of Technology-Based Licensing Services regarding Licensing Services in Tulang Bawang Regency.This research design uses qualitative research with qualitative descriptive analysis method. The research design aims to describe and analyze qualitatively the Effectiveness of Technology-Based Licensing Services About Licensing Services in Tulang Bawang Regency.The results of the study indicate that the effectiveness of technology-based licensing services regarding licensing services in Tulang Bawang Regency has been running, but not optimal, this is because it has not been supported by an inadequate level of education of the apparatus, according to the dimensions, namely (1). The unit of time is relatively not optimal because of the limited work infrastructure, so it is not yet able to provide timely services, (2) The unit of results, is not optimal because there are often people who are late due to frequent power outages, (3) the quality of work is still not optimal by service providers. officer

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Journal Info

Abbrev

ejkpp

Publisher

Subject

Social Sciences

Description

Jurnal Kebijakan dan Pelayanan Publik (e-JKPP) diterbitkan oleh Magister Ilmu Administrasi Program Pascasarjana Universitas Bandar Lampung, tujuan utama jurnal ini adalah untuk menyebarkan analisis kritis dan orisinal dari para peneliti dan praktisi akademik tentang berbagai masalah sosial, ...