PEMODELAN SISTEM ANTREAN PELAYANAN BUS JALUR BARAT TERMINAL TIRTONADI KOTA SURAKARTA DENGAN METODE BAYESIAN

Nurul Khasanah (Departemen Statistika, Fakultas Sains dan Matematika, Universitas Diponegoro)
Sugito Sugito (Departemen Statistika, Fakultas Sains dan Matematika, Universitas Diponegoro)
Yuciana Wilandari (Departemen Statistika, Fakultas Sains dan Matematika, Universitas Diponegoro)

Jurnal Gaussian
Vol 10, No 3 (2021): Jurnal Gaussian

Tirtonadi is the largest bus station in Surakarta City. The departure line is devided into two lines, namely west line and east line. The west line serves buses to the west of Surakarta City. The number of buses that enter and leave the station every day causes bus queues. Modeling the queue system and analyzing the system performance measure aims to determine wether the bus service system is good or not. The queue system model is obtained by finding the distribution of arrival patterns and service patterns using the Bayesian method. This method is used because it combines the information from the current research and the prior information from the previous research. The queueing condition of the five lanes in the west line meets steady state conditions because the utility value is less than 1. The queue displant is First Come First Service (FCFS) with unlimited customers and unlimited calling sources. Based on the posterior distribution, the queue system of service bus is (GAMM/IG/1):(GD/∞/∞) for Solo-Jakarta-Bandung lane and Pedesaan lane, while for Solo-Purwokerto-Cilacap, Solo-Yogyakarta, and Solo-Semarang has the queue system (GAMM/GAMM/1):(GD/∞/∞). The queue system of service bus for each lane has good services based on the value of system performance measure.