MANASA, Jurnal Ilmiah Psikologi
Vol 4 No 1 (2015): Juni, 2015

INTENSI UNTUK BERBAGI PENGETAHUAN SAAT PEMBUATAN SOP PADA KARYAWAN DIVISI FINANCE DAN SALES PT X

Yosef Arya Wicaksana (Magister Psikologi Profesi, Universitas Katolik Indonesia Atma Jaya)
B. P. Dwi Riyanti (Magister Psikologi Profesi, Universitas Katolik Indonesia Atma Jaya)



Article Info

Publish Date
13 Jun 2017

Abstract

Knowledge sharing is one of the important stages in organization’s knowledge management. Standard Operating Procedure (SOP) construction is one example of organization’s knowledge sharing activity. SOP would be well constructed by participatively involve employees because they know best about each activity in their job. To picture knowledge sharing activity in SOP construction, this research used Theory of Planned Behavior as a theoretical framework. The aim of this research was to look at employee’s knowledge sharing intention in SOP construction and factors which shaped their intention, such as attitude, subjective norms, and perceived behavioral control (PBC).This research used qualitative approach. Interviews were conducted to five respondents from the two divisions of the organization. The interviews guideline was adapted from elicitation beliefs’ questions constructed by Ajzen. The result showed that most respondents showed intention to share knowledge in SOP construction, while PBC was being evaluated as the most instrumental factor in shaping that intention. Limited intention is the result of the absence of some factors regarding knowledge sharing facility such as time availability, discussion forum and formal guideline about knowledge sharing activity. Target of the intervention which constructed by taking a closer look into that factors.

Copyrights © 2015






Journal Info

Abbrev

Manasa

Publisher

Subject

Social Sciences

Description

AIMS AND SCOPE Manasa publishes papers that focus on understanding human behavior as individuals and groups which include in any organization/school/community setting in regard to their personality, emotions, cognition, behavior, and any other psychological aspects and processes, ranging from ...