English Language and Literature
Vol 9, No 2 (2020)

An Analysis of Conversational Structure in Physiotherapist's Medical Consultation at YARSI Padang Panjang

Nur Mukhlisah (Unknown)
Hamzah Hamzah (English Department, Universitas Negeri Padang)
Fitrawati Fitrawati (English Department, Universitas Negeri Padang)



Article Info

Publish Date
13 Aug 2020

Abstract

This research aims to find elements of conversational structures that happen between physiotherapist and his patients at YARSI Padang Panjang when doing medical consultation. This research uses descriptive method to conduct the research. Data of this research are the transcription of recorded conversation that happens during therapy process. The participants who act as the subject of the study and became the source of the data are physiotherapist and his patients at YARSI Padang Panjang.Total patients who do therapy treatment with therapist are 20 patients. From 20 patients, seven of them are new patients, and thirteen of them are regular patients. This research uses Goutsos (2005) theory to analyze elements in global structure of conversation. Meanwhile, Stenstrom (1994) theory uses to analyze the elements of turn-taking systems in local structure of conversation. Result of this research shows that the conversation that happens between physiotherapist and his patients is structured and organized. In global structure section, it is found that every conversation has the elements of opening, body, and closing even though not all elements found in each section. Then, in turn-taking systems case, it is found that three strategies in turn-taking systems found in the research. They are turn-yielding strategy, taking the turn strategy, and turn-holding strategy.

Copyrights © 2020






Journal Info

Abbrev

ell

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

ENGLISH LANGUAGE AND LITERATURE: E- JOURNAL English Language and Literature Study Program of FBS UNP. Volume 1, Number 1, September 2012, ISSN 2302-3546. English Language and Literature Study Program journal is published three times a year (March, June, and September). It consits of scientific ...