<![CDATA[This study aims to determine the factors related to the satisfaction of fertile age couples (PUS) regarding family planning services at the Lut Tawar Health Center Takengon in 2021. The research design used was Cross Sectional. The population in this study were 3,715 people with the number of samples being accidental sampling as many as 97 people. Data collection methods are primary data and secondary data. Analysis of the data used is univariate and bivariate analysis using the chi-square test. The results showed that there was a relationship between physical evidence (p = 0.006), responsiveness (p = 0.014) and assurance (p = 0.000) with the satisfaction of fertile age couples (PUS) about family planning services at the Lut Tawar Health Center Takengon in 2021.Keywords: Satisfaction factor for couples of childbearing age, family planning services.ABSTRAKPenelitian ini bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan kepuasan Pasangan Usia Subur (PUS) tentang pelayanan KB di Puskesmas Lut Tawar Takengon tahun 2021.Desain penelitian yang digunakan adalah Cross Sectional. Populasi dalam penelitian ini sebanyak 3.715 orang dengan jumlah sampel adalah accidental sampling sebanyak 97 orang. Metode pengumpulan data yaitu data primer dan data sekunder. Analisis data yang digunakan yaitu analisis univariat dan bivariat dengan menggunakan uji chi-square. Hasil penelitian menunjukkan bahwa ada hubungan bukti fisik (p = 0,006), daya tanggap (p = 0,014) dan jaminan (p = 0,000) dengan kepuasan Pasangan Usia Subur (PUS) tentang pelayanan KB di Puskesmas Lut Tawar Takengon Tahun 2021.Kata Kunci : Faktor Kepuasan PUS, Pelayanan KB]]>
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