Kharisma Tech
Vol 16 No 2 (2021): Jurnal KHARISMA Tech

ANALISIS KUALITAS WEBSITE JADWALIBADAH TERHADAP KEPUASAN PENGGUNA MENGGUNAKAN METODE WEBQUAL 4.0

Kevin Lorenzo (Unknown)
Hasniati (Unknown)
Hamdan Arfandy (Unknown)



Article Info

Publish Date
23 Oct 2021

Abstract

This study aims to measure the quality of the JadwalIbadah website based on usability quality, information quality, and interaction quality on user satisfaction. The method used in this research is WebQual 4.0. Based on the WebQual 4.0 method, there are three variables, namely usability, information quality, and interaction quality on user satisfaction. The results showed that the variables usability (X1), information quality (X2), and interaction quality (X3) where each independent variable had 90% effect on user satisfaction (Y) on the JadwalIbadah website. While the rest is influenced by external variables other than the webqual 4.0 variable. Based on the results of the analysis conducted, there is a positive relationship between the services provided by the JadwalIbadah website to the three variables, namely usability (X1), information quality (X2), and interaction quality (X3) so that the results are positive on user satisfaction (Y). So that the three variables have a significant effect on the quality of the Schedule of Worship website on user satisfaction (Y).

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Journal Info

Abbrev

kharismatech

Publisher

Subject

Computer Science & IT Engineering

Description

Jurnal Ilmu Komputer merupakan jurnal yang menampung hasil penelitian di bidang informatika dan sistem informasi, mencakup : - Sistem Informasi - Informatika - Teknologi Informasi - Ilmu Komputer - Software ...