JuSiTik : Jurnal Sistem dan Teknologi Informasi Komunikasi
Vol. 3 No. 1 (2019): Jurnal Sistem dan Teknologi Informasi Komunikasi

Penggunaan Model DeLone Dan McLean Dalam Mengukur Kesuksesan Aplikasi Go-Jek Di Palembang

Erwin erwin (Universitas Katolik Musi Charitas)
Andri Wijaya (Universitas Katolik Musi Charitas)



Article Info

Publish Date
08 Jun 2022

Abstract

Go-jek application is an online transportation application by the children of the nation which has caused many phenomena since it was first launched. Based on "8 Go-Jek Flashback Notes 2018", we can see the phenomenon that occurs, this shows the important role of the Go-Jek application, both in supporting the development of Go-Jek and in facilitating the community to use Go-Jek services. Therefore this research was conducted to scientifically measure the success of Go-Jek applications by using the Information System Success Model (ISSM) proposed by DeLone and McLean. The sampling technique used in this study was purposive sampling, with a total sample of 100 people through a questionnaire to get research data to be analyzed using multiple linear regression analysis with the results of 12 hypotheses formulated, 9 hypotheses proved to be significant, this makes the application go can be categorized as a good system. While the other 3 hypotheses are insignificant, which means that go-jek application users in Palembang community assume the quality of information and the quality of the existing system in go-jek applications do not affect the satisfaction they expect and the quality of the system does not become their judgment in using go-jek applications.

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Journal Info

Abbrev

JUTSI

Publisher

Subject

Computer Science & IT Other

Description

Jurnal Sistem dan Teknologi Informasi Komunikasi ini berisikan artikel dari hasil penelitian dengan mengambil topik seputar sistem dan teknologi informasi Komunikasi dan akan diterbitkan satu kali dalam satu tahun dan berbentuk elektronik (ONLINE) dan CETAK (PRINT). Jurnal ini dibawah asuhan program ...