Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial
Vol 9 No 2 (2022): Konfrontasi, June

The Impact of Interpersonal Conflicts on Job Depression and Turnover Intention: The Mediating Role of Employer Attitude

Muhammad Ali Khan (School of Economics and Management, Harbin Engineering University, China)
Danial Zahid Shafique (School of Economics and Management, Harbin Engineering University, China)
Awais Qasim (Lincoln University College)
Saqib Jawad (School of Economics and Management, Harbin Engineering University, China)



Article Info

Publish Date
02 Jun 2022

Abstract

The current study aims to explore the influence of interpersonal conflicts at the workplace on job depression and turnover intention. To meet the respective research aim, the current study collected data through an online survey. The study relied on primary data collection by considering 215 employees working in different banks in Pakistan. The direct effects of the structural equation modeling revealed that changes in interpersonal conflicts are responsible for around 41.9%, 15.4%, and 15.8% variations in job depression, turnover intention, and organizational prestige. The findings of current study showed that interpersonal conflict positively influences job depression and turnover intention at a 10% significance level while negatively influence the organizational prestige at 5% significance level. The employer attitude towards conflict management significantly reduces the job depression and turnover intention. The mediation results suggested that employer attitude significantly improves the organizational prestige through reducing the interpersonal conflicts in the organization. For achieving higher organizational growth and performance, organization need to promote merit based culture, encourage employee frankly policies, and reduce favoritism.

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Journal Info

Abbrev

konfrontasi2

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial is a peer-reviewed journal published in March, June, September and December by BIRCU Publisher in association with Himpunan Indonesia untuk Pengembangan Ilmu-Ilmu Sosial (HIPIIS- Indonesian Association for the Development of Social ...