Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Vol 5, No 2 (2022): Budapest International Research and Critics Institute May

Factors that Influence Behavioral Intention of Digital Financial Transactions on the Millenial Generation in Palembang

Mia Audina (Unknown)
Isnurhadi Isnurhadi (Unknown)
Isni Andriana (Unknown)



Article Info

Publish Date
14 Jul 2022

Abstract

This study aims to examine and analyze the factors that influence behavioral intention in using digital financial transaction services (E-wallet) by millennial generation in Palembang City by using the unified theory of acceptance and use of technology 2 (UTAUT2) and expanded by adding digital financial literacy variable. This study used purposive sampling technique. Data for 250 millennial generations using ShopeePay, GoPay, and DANA E-wallet in Palembang City were obtained through an online questionnaire survey. The data then were analyzed using Partial least square-structural equation modeling (PLS-SEM). The results showed that performance expectancy, social influence, hedonic motivation, and digital financial literacy had a positive and significant influence on behavioral intention. Meanwhile, effort expectancy and facilitating conditions did not have a significant influence. Future research is expected to add other factors not included in this study, such as price value and habit.

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Journal Info

Abbrev

birci

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

Description

Budapest International Research and Critics Institute (BIRCI-Journal) : Humanities and Social Sciences is a peer-reviewed journal published in February, May, August and November by Budapest International Research and Critics University Journal (BIRCU-Journal). BIRCI welcomes research papers in ...