International Journal of Multidisciplinary: Applied Business and Education Research
Vol. 3 No. 7 (2022): International Journal of Multidisciplinary: Applied Business and Education Rese

Job Satisfaction and Work Commitment of Hospitality Industry Employees in Dapitan City

Bureros, Anna Rhea Michelle S. (Unknown)



Article Info

Publish Date
12 Jul 2022

Abstract

This study investigated the relationship between job satisfaction and work commitment among Dapitan City’s hospitality industry employees. It used a descriptive research method utilizing a questionnaire as the principal tool for gathering data. Data were statistically treated using frequency, weighted mean, Mann-Whitney U-Test, Kruskal-Wallis H-Test, and Spearman Rank-Order Correlation. The study revealed that employees were satisfied with their salary (existence), work environment (relatedness), and the way they were mentored in the performance of their jobs (growth). Most of the employees were committed to their work as they identified that the establishment had a deep sense of personal meaning to them (affective); that, for now, choosing to remain in the organization is motivated by both necessity and desire (continuance); and the establishment deserves their loyalty (normative). A significant difference resulted in job satisfaction when analyzed according to civil status. Moreover, when analyzed according to educational attainment and employment status, a significant difference was identified in employees' work commitment. Finally, it was discovered that among hospitality industry employees in Dapitan City, job satisfaction and work commitment have a considerably high positive relationship. Hospitality industry stakeholders and employees are encouraged to support educational advancement and enhance management practices to minimize employee turnover. Legislators and policymakers are encouraged to enact policies and measures in line with the improvement and advancement of hospitality industry employees.

Copyrights © 2022






Journal Info

Abbrev

ijmaber

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

Description

International Journal of Multidisciplinary: Applied Business and Education Research is a peer-reviewed in a monthly basis that publishes full-length papers. it is to enhance the dissemination of knowledge across the multidisciplinary community. We are particularly interested in papers relevant to ...