International Journal of Social Service and Research
Vol. 2 No. 7 (2022): International Journal of Social Service and Research (IJSSR)

Antecedents of Perceived Business Performance Among Private Business Organizations: A Partial Least Square Approach

Zahir Osman (Faculty of Business Management, Open University Malaysia, Malaysia)
Noral Hidayah Alwi (Faculty of Business Management, Open University Malaysia, Malaysia)
Bibi Nabi Ahmad Khan (Faculty of Business Management, Open University Malaysia, Malaysia)
Rose Ruziana Samad (Faculty of Business Management, Open University Malaysia, Malaysia)



Article Info

Publish Date
22 Jul 2022

Abstract

This study aims to assess the direct relationships between corporate image, employee engagement, organizational culture, employee loyalty, and business performance among private business organizations. This study is vital to be carried out because many private organizations face difficulty to maintain their business performance in the coming years. The research model of this study consists of three independent variables: corporate image, employee engagement, organizational culture, employee loyalty as a mediator, and business performance as a dependent variable. Primary data were utilized in this study and a survey questionnaire which was adopted and adapted from previous studies was used for data collection. 329 clean data were used in the data analysis by utilizing the structural equation modeling technique. Initially, the convergent validity was evaluated on the measurement model by assessing the construct reliability and validity. Then, the discriminant validity was assessed and confirmed through cross-loading and Hetrotrait-Monotrait (HTMT) ratios. Subsequently, the structural model was assessed and the hypotheses testing reveals that corporate image, employee engagement, and organizational culture, have a positive and significant influence on employee loyalty and business performance was strongly affected by employee loyalty.

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Journal Info

Abbrev

ijssr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained ...