Jurnal Ekonomi dan Kewirausahaan
Vol. 12 No. 2 (2012): Jurnal Ekonomi dan Kewirausahaan : Juny

ANALISIS KEWAJARAN DAN PENERIMAAN HARGA TIKET PENERBANGAN LION AIR

Wiyono & Dwi Hastjarja KB (Unknown)



Article Info

Publish Date
06 Dec 2012

Abstract

ABSTRACT The purpose of research: 1) To know Price Fairness of influence to Customer Satisfaction; 2) To know the role of customer satisfaction and price fairness of the effect to customer loyalty; 3) To know the role of customer satisfaction and customer loyalty of the mediating of the effect price fairness to price acceptance. Data was obtained 150 customer Lion Air in Surakarta. The data was analyzed by Structural Equation Modelling (SEM), The result is: 1) Price fairness is positive significantly influence to Customer Satisfaction; 2) Prive fairness and Customer Satisfaction is positive significantly influence to Customer Loyalty; 3) Customer Satisfaction and Customer Loyalty is positive significantly influence to Price Acceptance.   Keywords: Price Fairness, Customer Satisfaction, Customer loyalty and Price Acceptance.

Copyrights © 2012






Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Human Resource and Development Marketing Management Financial Management Operation Management Strategic Management Entrepreneurial and ...