Journal of the Community Development in Asia
Vol 4, No 2 (2021): Journal of The Community Development in Asia (JCDA)

How Starbucks Maintain Its Competitive Edge? – The Secret of Its Success

Daisy Mui Hung Kee (Universiti Sains Malaysia)
Nor Hidayah (Universiti Sains Malaysia)
Hayatun Syamilah (Universiti Sains Malaysia)
Nik Nooratikah Nasuhah (Universiti Sains Malaysia)
Noor Husnina Syasya (Universiti Sains Malaysia)
Wan Norathirah (Universiti Sains Malaysia)



Article Info

Publish Date
21 May 2021

Abstract

This research paper aims to investigate the secrets of how Starbucks maintains its progress to ensure the success of its brand competitive edge. The findings highlight that Starbucks focuses on selling coffee beans and utilizing high-quality equipment that helped it manage to impress the customers with its sophisticated coffee making, including a wide variety of attractive and delicious beverage menus. Starbucks puts much innovation and creativity until it thrives in the global coffee industry, presenting challenges related to ethics and responsibilities within many aspects due to its system theory. Starbucks gained worldwide market demand, and successfully remains a leading brand in the coffee industry with a globalization design from an international broader context.

Copyrights © 2021






Journal Info

Abbrev

JCDA

Publisher

Subject

Humanities

Description

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the ...