Journal of International Conference Proceedings
Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business

Proposed Business Strategy to Increase the Number of Customers for a Conveyor Belt Company

Winsya Hesaputri Suryawan (School of Business and Management – Bandung Institute of Technology)
Budi Rahardjo (School of Business and Management – Bandung Institute of Technology)



Article Info

Publish Date
22 Dec 2021

Abstract

PT. XYZ is a company that provides conveyor belt needs for its clients with an office location in Central Java. PT. XYZ is currently getting a profit that is deemed not high enough for its shareholders even though it has established business relationships with leading companies. Some of the causes that make the low profit are the lack of a number of clients to work with, the limited company resources, and the high cost of packaging goods. This research will focus on the problem of the lack of a number of PT. XYZ's customers. Using the Five (5) Whys method, it was found the root cause analysis of the PT. XYZ is because of the number of industrial areas surrounding company is currently not much. Solutions that can be done in overcoming these problems are to apply market strategies such as market expansion, market development, diversification, or product development. In solving these problems, the SWOT Analysis method and research studies of previous studies are used. The results showed that market expansion was the chosen solution. This research approach can be used by companies that have similar problems.

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Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...