Journal of International Conference Proceedings
Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business

Digital Transformation in Indonesian FDA (Food and Drug Authority)

Anggia Saniagati (School of Business and Management, Institut Teknologi Bandung)
John Welly (School of Business and Management, Institut Teknologi Bandung)



Article Info

Publish Date
14 Dec 2021

Abstract

The Indonesian Food and Drug Authority (FDA) or BPOM has an essential role in enhancing domestic pharmaceutical, traditional medicine, health supplements, cosmetics, and food industry competitiveness. The Indonesian FDA has implemented drug and food supervision to accelerate the achievement of SDG 16: build effective, accountable, and inclusive institutions at all levels by taking advantage of emerging technological developments to innovate public services. Digital transformation is key to accelerating SDGs in customer experience, operations, employee experience, business model, and digital platform. This study aimed to assess the digital maturity of the Indonesian FDA and provide the business solution on how the Indonesian FDA goes digital into a smart government. The results are expected to assist the organization in analyzing, properly structuring, and understanding the nature of the problem to be addressed, facilitating the creation of short and long-term goals and plans, providing a foundation to assist organizations in assessing realistically where they are in their transformation journey, and making investments in transformation projects more effective. The business solution is also expected to support and give insightful thoughts in digital innovation and acceleration to achieve Indonesia's Digital Transformation.

Copyrights © 2021






Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...