Jurnal Manajemen dan Pemasaran Jasa
Vol. 15 No. 1 (2022): Maret

The transformational and toxic leadership effect on employee retention

Justine Tanuwijaya (FEB Universitas Trisakti, Indonesia)
Jakaria Jakaria (FEB Universitas Trisakti, Indonesia)



Article Info

Publish Date
30 Jun 2022

Abstract

One indicator of the success of a business process is employee retention and the factors that cause it include leadership style. This study was conducted with the aim of testing which one most dominantly affects employee retention, whether transformational leadership or toxic leadership mediated by job satisfaction. The research design used is hypothesis testing using the Structural Equation Model. Samples were taken by purposive sampling method to employees, both lecturers and academics staff in the scope of  Faculty of Economics and Business (FEB) Universitas Trisakti. The research findings showed that transformational leadership is proven to be more dominant in influencing employee retention than toxic leadership, either directly or indirectly through job satisfaction.Keywords:  employee retention; job satisfaction; toxic leadership; transformational leadership.

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Journal Info

Abbrev

jasa

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen dan Pemasaran Jasa is a peer reviewed and open access journal published by Lembaga Penerbit Fakultas Ekonomi dan Bisnis (LPFEB). This journal receives an original research paper and review paper which suitable with focus and ...