Jurnal Ilmiah Tata Sejuta STIA Mataram
Vol 8 No 2 (2022): Jurnal Ilmiah Tata Sejuta STIA Mataram

Evaluasi Kebijakan Pelayanan Terpadu Satu Pintu (Studi pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Sulawesi Tenggara)

Mayunita, Sry (Unknown)



Article Info

Publish Date
14 Oct 2022

Abstract

This study aims to analyze and describe the evaluation of the One-Stop Integrated Service policy at the Investment and One-Stop Integrated Service Office of Southeast Sulawesi Province. This study uses a qualitative research with a descriptive approach. The data collection techniques used are observation, interviews, and documentation. The research informants were 10 people and were determined purposively and consisted of leaders, staff and the community who had taken care of licensing. The results of the study show that: 1) the evaluation of the results shows that the DPMP-PTSP policy in Southeast Sulawesi Province has not been maximized, this is evidenced by the mismatch of existing human resources both in quality and quantity, 2) process evaluation has shown good results, it can be seen from the structuring the authority from the Governor to the DPM-PTSP, the establishment of an implementation team, until the availability of Standard Operating Procedures (SOP) to support the policy implementation process, 3) the impact evaluation has also shown quite good results, although the evaluation carried out is still limited to the target group.

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Journal Info

Abbrev

tatasejuta

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Tata Sejuta STIA Mataram menerbitkan artikel hasil penelitian maupun pemikiran di bidang: 1. Ilmu Administrasi Publik/ Kebijakan dan Manajemen Publik 2. Ilmu Administrasi Niaga/ Bisnis dan Kewirausahaan 3. Ilmu Pemerintahan, dan 4. Ilmu Sosial lainnya yang ...