Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Vol 5, No 3 (2022): Budapest International Research and Critics Institute August

Analysis of Effect of Service Quality on Satisfaction Inpatient at Ibunda Hospital, Bagan Batu Village

Herdianto Herdianto (Unknown)
Dedi Afandi (Unknown)
Abdurrahman Hamid (Unknown)

Article Info

Publish Date
13 Sep 2022

Abstract

This study aims to determine and analysis of effect of service quality on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village. This study uses a quantitative approach. This research is conducted at Ibunda Hospital, Bagan Batu Village. The time of this research is from May to July 2022. The population in this study are inpatients at Ibunda Hospital. The technique of determining the informants used proportional sampling. The sample used is 96 respondents using the slovin sampling technique. The analytical method used in this study is a simple linear regression analysis method. The results show that service quality has a significant effect on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village.

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Journal Info
Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Website

Abbrev

birci

Publisher

Budapest International Research and Critics University Journal

Subject

Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

Description

Budapest International Research and Critics Institute (BIRCI-Journal) : Humanities and Social Sciences is a peer-reviewed journal published in February, May, August and November by Budapest International Research and Critics University Journal (BIRCU-Journal). BIRCI welcomes research papers in ...