Jurnal Kesehatan Ilmiah Indonesia / Indonesian Health Scientific Journal
Vol 7 No 2 (2022): Vol. 7 No. 2 Desember 2022

HUBUNGAN MUTU PELAYANAN VCT DENGAN KEPUASAN PASIEN DI PUSKESMAS SIDOMULYO KOTA PEKANBARU

Simanjuntak, Silva Friscilla (Unknown)



Article Info

Publish Date
14 Dec 2022

Abstract

Voluntary Counseling and Testing (VCT) is a process of voluntary counseling and HIV testing on the initiative of the individual concerned. VCT as the main step taken in several Puskesmas in Pekanbaru on prevention, care, support and treatment services. This study aims to determine the relationship between the quality of VCT services and patient satisfaction at the Sidomulyo Public Health Center, Pekanbaru City. This study used a descriptive correlation research design with a cross sectional approach. The sample in this study were 67 respondents using total sampling technique. The data collection tool used was a questionnaire. Analysis of the data used were univariate and bivariate analysis (chi square). Majority of respondents feel that the quality of service is good, which was 37 people (55,2%) and the level of satisfaction of patients who feel satisfied was 35 people (52,2%). The results of the chi square test showed that there was a relationship between the quality of VCT services and patient satisfaction at the Sidomulyo Public Health Center, Pekanbaru City with p value (0.000) < alpha (0,05). There is a relationship between the quality of VCT services and patient satisfaction at the Sidomulyo Public Health Center, Pekanbaru City.

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Journal Info

Abbrev

health

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

Jurnal Kesehatan Ilmiah Indonesia (Indonesian Health Scientific Journal) Indonesian Health Scientific Journal is a tools of publication of research results and community service with the theme of health. This journal will be published online through the official website of University Of Aufa Royhan ...