Jurnal Ekonomi Trisakti
Vol. 2 No. 2 (2022): Oktober

ANALISIS PENGARUH MINAT NASABAH DALAM MENGGUNAKAN MOBILE BANKING DENGAN MENGGUNAKAN KERANGKA TECHNOLOGY ACCEPTANCE MODEL (TAM)

Yosua Carunia Agung Nuwa (a:1:{s:5:"en_US"
s:24:"FEB Universitas Trisakti"
})

Teresia Perpetua Kota (Unknown)



Article Info

Publish Date
31 Aug 2022

Abstract

The purpose of this study was to determine the effect of Technology Acceptance Model (TAM) risk and service quality on customer interest in using mobile banking services.The method used in this study is a quantitative method with data collection through questionnaires distributed to respondents throughout Indonesia who use mobile banking services. Samples were taken as many as 285 respondents with accidental sampling technique. The data obtained was then processed using the amos.24 tool and using the IBM SPSS 25 . program Based on the results of the hypothesis, it shows that perceived benefits and perceptions of convenience have a positive and significant effect on customer interest in using mobile banking. Risk has a negative and significant effect on customer interest in using mobile banking services. Service quality has a positive and insignificant effect on customer interest in using mobile banking services.

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Journal Info

Abbrev

jet

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi Trisakti (JET) has been published by Lembaga Penerbit Fakultas EKonomi dan Bisnis (LPFEB). JET is a journal for publication of undergraduate (S1) and Applied (D4) students, students of the Faculty of Economics and Business (FEB) as well as students outside of FEB and General Affairs. ...