Bussman Journal : Indonesian Journal of Business and Management
Vol. 2 No. 3 (2022): Bussman Journal | September - Desember 2022

PENGARUH KEPERCAYAAN, E-SERVICE QUALITY, DAN INFORMATION QUALITY TERHADAP KEPUTUSAN PEMBELIAN ONLINE

Rizki Gagah Saputra (Universitas Muhammadiyah Ponorogo)
Adi Santoso (Universitas Muhammadiyah Ponorogo)
La Ode Sugianto (Universitas Muhammadiyah Ponorogo)



Article Info

Publish Date
12 Dec 2022

Abstract

Marketing management is the science of selecting target markets and reaching, and retaining them by creating, and delivering superior customer value, thereby creating purchasing decisions for consumers. The purpose of this study is to determine the effect of trust, E-Service Quality, and Information Quality on Online Purchase Decisions (Study of Tokopedia Application Users in Ponorogo). The sample is the consumer of the Tokopedia application in Ponorogo who makes a purchase using accidental sampling technique and a sample of 75 respondents. The analysis used in this study uses multiple linear regression analysis using the SPSS 22 program. This study resulted in a partial test (t) as follows: trust (X1) = 0.044, e-service quality (X2) = 0.000, and information quality (X3 ) = 0.002

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Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance

Description

Bussman Journal: Indonesian Journal of Business and Management is a multidisciplinary Open Access Journal that strives for inclusivity and global reach. The broad scope of the Journal creates a perfect environment to foster connections between researchers across all areas of Business & Management ...