JURNAL MANAJEMEN AKUNTANSI (JUMSI)
Vol 1, No 4: 2021

Analisis Pengaruh Kualitas Pelayanan, Lingkungan Kerja, Beban Kerja Dan Insentif Terhadap Loyalitas Pegawai Pada Rumah Sakit Umum Rantauprapat

Susilawati Susilawati (Fakultas Ekonomi dan Bisnis, Universitas Labuhanbatu)



Article Info

Publish Date
30 Oct 2021

Abstract

This study aims to determine the analysis of the influence of service quality, work environment, workload and work environment on employee loyalty at Rantauprapat General Hospital. In testing individually / partially (t test) obtained two variables that have a significant influence and two variables that are not significant to employee loyalty. Where the value of the probability of significant service quality variable (X1) is more than 0.05, which is equal to 0.001 with a value of beta ( ③ ) of 0.500, for the work environment variable (X2) is less than 0.05, which is equal to 0.031 with a value of beta ( ③ ) of 0.361, the workload variable (X3) has a significant probability value of more than 0.05, which is equal to 0.085 with a value of beta ( ③ ) of 0.179, as well as the work environment variable has a significant probability value of more than 0.05 that is equal to 0.056 with a beta value of 0.243. For the results of the analysis based on the F test conducted showed that the quality of service, work environment, workload and work environment simultaneously or together have a significant positive influence on employee loyalty in Rantauprapat General Hospital.

Copyrights © 2021






Journal Info

Abbrev

JUMSI

Publisher

Subject

Economics, Econometrics & Finance

Description

JURNAL MANAJEMEN AKUNTANSI (JUMSI) diterbitkan oleh Fakultas Ekonomi dan Bisnis Universitas Labuhanbatu secara berkala 4(empat) kali dalam setahun. Setiap edisi memuat 15 artikel ilmiah. JURNAL MANAJEMEN AKUNTANSI (JUMSI) bertujuan menyebarluaskan hasil penelitian di bidang manajemen (akuntansi, ...