International Journal Management and Economic (IJME)
Vol. 1 No. 3 (2022): September: International Journal Management and Economic

THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, PRICE, AND TRUST ON PURCHASE DECISIONS (CASE STUDY ON SHOPEEFOOD USERS)

Vira Wilistyorini (Gunadarma University)
Herry Sussanto (Gunadarma University)



Article Info

Publish Date
30 Sep 2022

Abstract

The purpose of this study is to analyze the effect of product quality, service quality, price, and trust on purchasing decisions either partially or simultaneously and to determine the variables are the most dominant on purchasing decisions on ShopeeFood in Bogor. The method of analysis in this study used a purposive sampling technique with data collection methods using questionnaires and the sample used 100 respondents. This study is a quantitative data types. The data analysis methods used are instrument test (validity test and reliability test), classical assumption test (normality test, multicollinearity test, and heteroscedasticity test), multiple linear regression analysis, t test, F test, and the coefficient of determination with statistical test using SPSS 25. The results of this study showed that in partially variables of product quality, service quality, price, and trust have a positive impact and significant effect on purchasing decisions. Meanwhile, variables of product quality, service quality, price, and trust simultaneously have a significant effect on purchasing decisions using ShopeeFood. And in this study, the most dominant independent variable on purchasing decisions is the price variable.

Copyrights © 2022






Journal Info

Abbrev

IJME

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal Management and Economic (IJME) is published three times a year, in January, Mey and September by Asosiasi Dosen Muda Indonesia. IJME aims to: Promote the latest research results on Management and/or Entrepreneurship and also Economic. Only publish the results of Subjects ...