Wiga : Jurnal Penelitian Ilmu Ekonomi
Vol. 12 No. 4 (2022): December 2022

The loyalty of Pagar Alam City Tourists in terms of Segmenting, Targeting, and Positioning

Elvera Elvera (Institut Teknologi dan Bisnis Lembah Dempo)



Article Info

Publish Date
08 Dec 2022

Abstract

This research is aimed to analyze the effect of Segmenting, Targeting, dan Positioning on the loyalty of Pagar Alam City tourists. The population of this study is tourists who came or visit Pagar Alam City. The sampling technique used purposive sampling that the population was taken based on certain criteria namely the tourists who lived outside Pagar Alam City and have traveled to Pagar Alam City, with 400 respondents as the sample. The statistical analysis technique used in this study is multiple regression. The result of this research showed that partially segmenting, targeting, and positioning had a positive effect and significance on tourist loyalty. Next, simultaneously segmenting, targeting, and positioning also had a positive and significant effect on tourist loyalty. It means that the better application of segmenting, targeting, and positioning, the higher tourist loyalty in Pagar Alam City. Thus, it is recommended for tourism managers in this case the Tourism Office of Pagar Alam City to improve targeting and better positioning so that tourists have positive expectations for tourist destinations in Pagar Alam City. In the end, positive tourist expectations can increase loyalty to tourist destinations in Pagar Alam City.

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Journal Info

Abbrev

wiga

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Wiga : Jurnal Penelitian Ilmu Ekonomi is published twice a year in March and September, published by Sekolah Tinggi Ilmu Ekonomi Widya Gama since March 2011. Wiga : Jurnal Penelitian Ilmu Ekonomi is intended as a forum for publishing scientific articles in the field of economics : Accounting, ...