Bulletin of Electrical Engineering and Informatics
Vol 12, No 2: April 2023

Social crisis detection using Twitter based text mining-a machine learning approach

Shoaib Rahman (Daffodil International University)
Nusrat Jahan (Daffodil International University)
Farzana Sadia (Daffodil International University)
Imran Mahmud (Daffodil International University)



Article Info

Publish Date
01 Apr 2023

Abstract

Social-media and blogs are increasingly used for social-communication, an idea and thought publishing platform. Public intentions, wisdom, problems, solutions, mental states are shared in social media. Text is being the best and the most common way to communicate over social networks. All kinds of data shared in social sites like Facebook, Twitter, and Microblogs. People from different pursuance uses these media to publish thoughts and convey messages through text. Consequently, occurrences in social life are rapidly discussed in social blogs in daily manner. This work aims at discovering ongoing social crisis from the Twitter data. Text mining technique and sentiment analysis were applied to detect the current social crisis from the social sites. Twitter data were collected to identify the recent social crisis. Furthermore, the identified crisis was compared to reputed newspapers. A hybrid method used to detect recent social issues resulted nicely. However, our proposed analysis shows identifying rate 89%, 95%, 83%, 53%, and 98% for the top 5 identified crisis accordingly in the date between 27 February and 11 March 2020. The strategy used in this study for the detection of recent social crisis will contribute to the social life and findings of crisis will be eliminated easily.

Copyrights © 2023






Journal Info

Abbrev

EEI

Publisher

Subject

Electrical & Electronics Engineering

Description

Bulletin of Electrical Engineering and Informatics (Buletin Teknik Elektro dan Informatika) ISSN: 2089-3191, e-ISSN: 2302-9285 is open to submission from scholars and experts in the wide areas of electrical, electronics, instrumentation, control, telecommunication and computer engineering from the ...