Sainteknol : Jurnal Sains dan Teknologi
Vol 20, No 2 (2022): December 2022

The Influence of E-Service Quality, E-Trust, and Product Quality on Purchasing Decisions Through the Allofresh Transmart Application




Article Info

Publish Date
19 Dec 2022

Abstract

This study aims to analyze the effect of E-Service Quality, E-Trust, and Product Quality on Purchasing Decisions Through the Allofresh Transmart Application in the City of Semarang. This study used a quantitative approach using observational data from 100 Allofresh users who were analyzed using a multiple regression approach through SPSS25 software. This study found that E-Service Quality, E-Trust, and Product Quality have a positive and significant impact on purchasing decisions for the Allofresh Transmart application. Simultaneously, all variables in the study also have a significant influence on purchasing decisions, and are able to explain 61.6% percent of the variations in the influence of purchasing decisions. This research proves the need for more effort from companies to pay attention to aspects of E-Service Quality, E-Trust, and Product Quality in influencing consumer purchasing decisions to increase the number of product sales.

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Journal Info

Abbrev

sainteknol

Publisher

Subject

Computer Science & IT

Description

Sainteknol published a scientific paper on the results of research and studies in the field of science and technology. Published biannually in June and December contained the writings lifted from the results of research and critical-analysis study in science and ...