Dinasti International Journal of Digital Business Management
Vol. 4 No. 1 (2022): Dinasti International Journal of Digital Business Management (December 2022 - J

The Effect of Agency Services on Service User Satisfaction in PT. Serasi Shipping Indonesia

Leonard Togatorop, Agus (Unknown)
Markus Yando (Unknown)
Irsyad Assyiroth (Unknown)

Article Info

Publish Date
20 Dec 2022

Abstract

Indonesia is a country known as a maritime country, most of which is waters and consists of islands. Therefore, sea transportation is very important to connect the islands scattered throughout Indonesia. Shipping is one of the means to serve the movement of goods and services from one island to another. Based on this, facilities and infrastructure are needed that can support the smooth operation of export and import service tools. Thus, agency services are needed to be able to support these shipping activities. PT. Serasi Shipping Indonesia Jakarta is a company engaged in the agency of foreign ships and local ships

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Journal Info
Dinasti International Journal of Digital Business Management
Website

Abbrev

DIJDBM

Publisher

Dinasti Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research ...