Jurnal Ilmu Manajemen & Ekonomika
Vol 15, No 1 (2022): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 15, No.1, December 2022

Digital Products Increase Fee-based Income Banking in Indonesia

Ossi Ferli (STIE Indonesia Banking School)
Desi Lestari (STIE Indonesia Banking School)
Luh Ifaterani Isabrenda Kusumawardhani (STIE Indonesia Banking School)



Article Info

Publish Date
12 Dec 2022

Abstract

This study aims to analyze the effect of digital innovation on fee-based income for five commercial banks listed on the Indonesia Stock Exchange for the 2015-2019 period. The analytical tool used in this study is panel multiple regression equations with the dependent variable feebased income and the dependent varia-ble Number of ATMs, CRM & CDM, Number of SMS, transactions Internet and Mobile Banking, Number of Branches. The results showed that Branches has an insignificant effect on fee-based income. The num-ber of ATMs, CRM & CDM, and the number of SMS, Internet and Mobile Banking transactions has a sig-nificant positive effect on fee-based income. This indicates that digital innovation in banking can increase the bank's fee-based income.

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Journal Info

Abbrev

jime

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JIME is a peer-reviewed journal published by INDONESIA BANKING SCHOOL. The journal main aim is to provide an outlet for publishing scholarly research articles which emphasizes the contribution and managerial implication of the findings. JIME invites manuscripts on various topics in banking, business ...