International Conference on Engineering and Technology Development (ICETD)
2014: 3rd ICETD 2014

The Influence of Implementing Information Technology on Knowledge Management Toward Performance Evaluation Using Balanced Scorecard

Sarjito Surya (STAN Indonesia Mandiri School of Economics Bandung, West Java)



Article Info

Publish Date
29 Oct 2014

Abstract

Performance Evaluation using Balanced Scorecard already establish in early 1990 introduced by Robert S. Kaplan and David P. Norton. They measured performance evaluation using customer's perspective, internal business perspective, innovation and learning perspective and financial perspective. Balanced scored card give new perspective line beside only financial perspective. Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization. Implementing of Information Technology on Knowledge Management can be used to automate and control the process. Learning process as we know is one of three factor for increasing performance. The aim for this research is knowing how far Implementing of Information Technology on Knowledge Management influencing organizational performance.

Copyrights © 2014






Journal Info

Abbrev

icetd

Publisher

Subject

Computer Science & IT Engineering

Description

In this proceeding contains papers that get submitted and presented at the International Conference on Technology and Engineering Development, 2013. Conference organized by the Bandar Lampung University on 27-29 August 2013, held at the graduate campus, Bandar Lampung ...