Sains: Jurnal Manajemen dan Bisnis
Vol 15, No 1 (2022)

Pengaruh Online Customer Review dan Online Customer Rating terhadap Keputusan Pembelian Produk Fashion di Shopee

Nafingatunisak Nafingatunisak (Tidar University)
Heni Hirawati (Universitas Tidar)



Article Info

Publish Date
31 Dec 2022

Abstract

The research was conducted with the aim of analyzing the level of influence of online customer review and online customer rating variables on purchasing decisions for fashion products at Shopee using a population of all students of the Faculty of Economics, Tidar University by taking a sample of 96 respondents with certain criteria. This research is a quantitative research that uses regression analysis with the help of SPSS to solve problems. The data used is primary data with data collection techniques distributing questionnaires to respondents. This study uses the analysis technique of the F test, t test, and determination test which then results in the online customer review and online customer rating variables having a positive and significant influence on purchasing decisions. The percentage level of influence of online customer reviews and online customer ratings on purchasing decisions is 35.2%, while the other 64.8% is influenced by other factors.  

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Journal Info

Abbrev

jsm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Journal of Management and Business is a journal containing scientific articles on financial management, marketing management, human resource management, operational management, strategic management, good corporate governance, business, management information systems, organizational behavior, and ...