Jurnal Riset Akuntansi Aksioma
Vol 21 No 2 (2022): Jurnal Riset Akuntansi Aksioma, Desember 2022

ANALISIS DETERMINAN KEPUASAN PENGGUNA SISTEM INFORMASI AKUNTANSI

Ni Putu Lisa Ernawatiningsih (Fakultas Ekonomi Universitas Mahasaraswati Denpasar)
I Putu Edy Arizona (Fakultas Ekonomi Universitas Mahasaraswati Denpasar)



Article Info

Publish Date
26 Dec 2022

Abstract

Information system user satisfaction can be used as a measure of the success of an information system in a company. In this modern era, companies are always trying to meet the needs of information system users, so as to increase information system user satisfaction. By increasing user satisfaction, it is hoped that performance will be more optimal, which will have an impact on the company. This research was conducted with the aim of knowing the effect of information system quality, perceived user convenience, user participation, and service quality on user satisfaction of accounting information systems at Krisna Holding Company. The sample in this study were 40 employees who used an accounting information system based on a purposive sampling method. The analysis technique used in this study is multiple linear regression analysis. The results of this study indicate that service quality has a positive effect on user satisfaction of accounting information systems; while the quality of information systems, perceived ease of use and user participation do not affect the satisfaction of users of accounting information systems. The implication of this research is that later it can be used as a reference in making policies related to the development of human resource capabilities related to the use of the system and improving the quality of the system to make it more user friendly.

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Journal Info

Abbrev

aksioma

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Aksioma Jurnal Riset Akuntansi adalah jurnal ilmiah akses terbuka peer-reviewed yang dikelola dan diterbitkan oleh Pusat Kajian dan Pengembangan Akuntansi (PKPA) Fakultas Ekonomi dan Bisnis Universitas Mataram. Jurnal tersebut menerbitkan berbagai penelitian dan ulasan di bidang akuntansi. ...