EQIEN - JURNAL EKONOMI DAN BISNIS
Vol 11 No 04 (2022): EQIEN- JURNAL EKONOMI DAN BISNIS

CONSUMER BEHAVIOR DURING THE COVID-19 OUTBREAK: AN ANALYSIS FOR DECISION MAKING, PREFERENCES AND FUTURE CONDITIONS

Haile Qudrat Djojodibroto (Universitas AMIKOM Yogyakarta)
Istiningsih Istiningsih (Universitas AMIKOM Yogyakarta, Indonesia)
Rum Mohamad Andri K.R (Universitas AMIKOM Yogyakarta, Indonesia)



Article Info

Publish Date
27 Dec 2022

Abstract

The COVID-19 outbreak has caused a catastrophic global terror. Several industries have been impacted. Customers' dissatisfaction is a challenge to coffee business entrepreneurs. It has an effect on coffee consumer behavior, particularly purchases made at coffee shops. The purpose of this study is to evaluate consumer motivation to buy coffee and the decision-making process of consumers buying coffee during a pandemic. This article provides an in-depth examination of the elements that influence customer behavior and purchasing decisions in marketing. Discerning patterns to rectify these requirements, making purchasing decisions such as whether to purchase goods and services and, if so, which types of brands and where, interpreting advice, establishing plans, and carrying out these plans, such as comparative shopping or actual product purchases, Totally, contemporary and professional marketing staff strive to understand customers and their answers, and so they analyze the key characteristics of their behavior.

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Journal Info

Abbrev

OJS

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal E-Qien adalah wadah informasi ilmiah bidang ilmu ekonomi dan bisnis, berupa hasil studi kepustakaan maupun studi empiris. Volume 6 Nomor 1 Bulan Februari Tahun 2019. Frekuensi terbitan 2 kali dalam ...