Jurnal Akuntansi dan Manajemen Bisnis (JAMAN)
Vol. 2 No. 3 (2022): Desember: Jurnal Akuntansi dan Manajemen Bisnis

EFFECT OF REPUTATION AND WEB QUALITY ON CUSTOMER TRUST

Muhammad Zaki Rahman (Galuh University)
Rifki Abdul Malik (Universitas Galuh)



Article Info

Publish Date
08 Dec 2022

Abstract

This research is focused on the influence of reputation and web quality on customer trust in Shopee Customers, Galuh Ciamis University students. The method used in this study is an explanatory survey method with a descriptive quantitative approach. Meanwhile, to analyze the data obtained, descriptive and verification analysis were used including simple correlation coefficient analysis, multiple correlation coefficient analysis, multiple regression analysis, determination coefficient analysis, and hypothesis testing using significance test t-test, and F test. The results of the study showed reputation and web quality. effect both partially and simultaneously on customer trust in Shopee customers, Universitas Galuh Ciamis students. Meanwhile, from the calculation of the simple correlation coefficient analysis, the relationship level is low.

Copyrights © 2022






Journal Info

Abbrev

JAMAN

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi dan Manajemen Bisnis adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Asosiasi Dosen Muda Indonesia dan di payungi Oleh Yayasan Dosen Muda Indonesia. Jurnal ini adalah jurnal Akuntansi dan Manajemen Bisnis yang bersifat peer-review dan terbuka. ...