Jurnal Manajemen dan Bisnis
Vol. 1 No. 1 (2022): Maret 2022

ANALISA INOVASI PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP EFEKTIVITAS JASA SALON CLARA KUTACANE

Sabitah (Unknown)



Article Info

Publish Date
31 Mar 2022

Abstract

This research is descriptive qualitative, collecting field research data using direct observation and interview methods on the research object to obtain an overview of the research subject. Product Innovation Based on research conducted at several salons in Kutacane, Clara Salon offers 10 (ten) types of Service Product Innovation, meaning that when compared to other beauty salons, Clara Salon is still superior in Service Product Innovation. From this research it can be concluded that Salon Clara has increased in service effectiveness, since its establishment in 2009, until now.  

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Journal Info

Abbrev

manabis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

MANABIS (Jurnal Manajemen dan Bisnis) adalah kumpulan jurnal, artikel, ide, konsep, teori dan hasil penelitian dari berbagai bidang yang berkaitan dengan lingkup Manajemen Pemaaran, Manajemen Keuangan, Manajemen Sumber Daya Manusia, Manajemen Bisnis, Manajemen Strategi dan Kewirausahaan. MANABIS ...